Southeastern Arizona Communications
Southeastern Arizona Communications (SEACOM) assumed responsibility of emergency services communications for the Cochise County Sheriff’s Office and Sierra Vista Police Department July 18, 2018 at 3:00AM. In 2020 SEACOM answered 102,918 administrative phone calls and 44,932 9-1-1 calls. Since our inception, SEACOM has brought on additional subscriber agencies including the town of Huachuca City, Southeast Arizona National Park Service division and Healthcare Innovations.
Emergency services dispatchers receive extensive training in call taking, dispatching appropriate resources to a request for service and providing support for field units while they are on a call. Dispatchers are often performing multiple tasks simultaneously and must prioritize them constantly. SEACOM utilizes Priority Dispatch Corp™ Emergency Dispatch Protocols for fire, medical and law enforcement calls allowing our public safety dispatchers to provide pre-arrival and post-dispatch instruction to callers. Our goal is to provide a consistent standard of service allowing for expedited patient care and the possibility of saving lives that otherwise could have been lost due to extended response time throughout the county, while enhancing scene safety for callers, bystanders and first responders.